Do you ever carry out 'cold call' telephone calls or bulk emails?
We never 'cold call' members of the public randomly or unnanounced or send unsolicited emails.
We only call respondents who have registered with us, and only then to invite them to take part in a focus group or to ask further questions to confirm their relevance to a group being arranged.
We will occasionally send bulk emails to our registered respondents to invite them to review the information held on our database or to recruit respondents for a group where we do not have enough information to decide on criteria matches.