Questionnaire not saved?
The on-line questionnaire is made up of several sections containing sets of questions with each section leading on to the next. At the end of the questionnaire there is a 'Save' button located at the bottom of the page. The completed questionnaire needs to be saved to our system by clicking 'Save'. You will then be returned to the front page of our site.
If a questionnaire does not save against your profile you will receive a reminder to complete one every time you log in.
Occasionally a questionnaire will not save properly. There can be many reasons for this but the most common one is that your browser refreshed or lost contact with our site at the time 'Save' was selected. If this happens just try completing and saving the questionnaire again. We usually find it will work second time around.
If you still have problems after a number of attempts please contact us so we can try and resolve this for you.